Business Services for Students

A refund shall not be made except under the following circumstances:

• A 100 percent refund shall be made if the student officially withdraws prior to the first day of class(es) of the academic semester or term as noted in the college calendar. Also, a student is eligible for a 100 percent refund if the class in which the student is officially registered is cancelled due to insufficient enrollment.
• A 75 percent refund shall be made if the student officially withdraws from the class(es) prior to or on the official 10 percent point of the semester.
• A student is not officially withdrawn from a course until a completed Drop Form has been submitted and processed by the Records Office. The effective date of withdrawal is the day the Records Office receives the completed form.
• Students who have not officially withdrawn and have not attended at least once by the 10 percent date of the term will be dropped by the instructor as “never attended.” Tuition and fee adjustments will be made accordingly.

To comply with applicable federal regulations regarding refunds, federal regulations supersede the state refund regulations stated in this Rule.

When a student, having paid the required tuition for a semester, dies during that semester (prior to or on the last day of examinations of the college the student was attending), all tuition and fees for that semester may be refunded to the estate of the deceased.

For a class(es) for which the college collects receipts that are not required to be deposited into the State Treasury account (self-supporting), the college shall adopt local refund policies.

DROP/ADD WITH NO PENALTY AFTER CLASS(ES) HAS/HAVE STARTED:
After the class(es) has/have started, students should complete all drop/add transactions in one process. If a student change(s) or drop(s) class(es), of equal hours during the same computer transaction, no additional cost will be incurred. This simultaneous transaction may be best managed by Records Office employees and an in-person request is advised.

DROP/ADD WITH A 75% REFUND AFTER CLASS(ES) HAS/HAVE STARTED:

If the number of hours dropped is greater than the number of hours added, the 75% refund policy will apply to the tuition cost for the hours dropped.

The college will refund 100% of tuition paid if the student officially withdraws from the class prior to the first day of the term.

The college will refund 100% of tuition paid for any classes cancelled by the college.

No refund will be given for a self-supporting course on or after the first day of the term. This includes students who withdraw after the first day of the term or never attend.

Upon request of the student, each college shall:

Buy back textbooks through the colleges’ bookstore operations to the extent possible. Colleges shall use distance learning technologies and other educational methodologies to help these students, under the guidance of faculty and administrative staff, complete their course requirements.

Grant a full refund of tuition and fees to military reserve and National Guard personnel called to active duty or active duty personnel who have received temporary or permanent reassignments as a result of military operations then taking place outside the state of North Carolina that make it impossible for them to complete their course requirements; and

What is a sponsorship? A sponsorship occurs when an outside agency (such as your employer) pays tuition, fees, and/or books for a student. The college requires the following from the agency:

An intent to pay (authorization) on agency/employer letterhead, which should contain the student’s name, the last 4 digits social security number, and the college-issued student ID number.

• List the Student’s name and ID to be covered on the sponsorship.
• List the Semester to be covered.
• Indicate what is to be covered (i.e., tuition and fees, books, and/or supplies).
• Provide the agency contact information to receive the invoice from the college.

The authorization may be forwarded using the following processes:

• emailed to cstraub@robeson.edu;
• hand delivered to the Business Office Building #3;
• or mailed to the Business Office, Robeson Community College, P.O. Box 1420, Lumberton, NC 28359. The authorization must be sent to Annette Straub’s attention and must be received by the payment due date to guarantee a class seat.

What is a scholarship? A scholarship is an award to a student(s) by a third-party agency, such as a church, company, or individual. The third party can pay a portion of the student’s expenses or all of the expenses. Payment in excess of the student’s tuition and books will be held in the student’s account until completely exhausted.

The college requires the following from the agency:

• The Third Party needs to send a check to the Business Office (Attn. Annette Straub), along with the student’s name, the college-issued student ID number, or the student’s last four digits of their social security number on the check.
• Specify the amount authorized for tuition and fees. If the Third Party is not paying the full tuition and fees, specify the amount allotted for tuition and the amount for fees. Provide the Third-Party contact information in the event the college needs to refund the agency.

The check may be forwarded using the following processes:

• hand delivered to the Business Office Building #3;
• or mailed to the Business Office, Robeson Community College, P.O. Box 1420, Lumberton, NC 28359. The check must be sent to Annette Straub’s attention and must be received by the payment due date to guarantee a class seat.

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