Robeson Community College

Direct Deposit – Student Refunds

The Business Office recommends that all students receiving refunds enroll for Direct Deposit. Direct Deposit allows student to receive refunds more quickly than by check through the automatic deposit of funds to the student’s bank account.

  • Students will be able to enter and maintain bank information in Self-Service.
  • Student must have bank information to enroll for Direct Deposit in Self-Service.
check showing where the routing, account, and check numbers are located on a check
  • Students who do not enter banking information in Self-Service will not be qualified for Direct Deposit.
  • Students who enter invalid banking information in Self-Service will not receive Direct Deposit; a check will be issued. It will take approximately two weeks to process the check.
  • DO NOT USE the following types of accounts:
    • Credit Card 
    • Debit Card 
    • Prepaid Card 
    • Gift Card account number

How to Enroll in Direct Deposit through Self Service

  1. Login to Self-Service
  2. Select Banking Information
log into self service and select banking information

3. Select Add an Account.

select add an Account

4. Activate your Bank Account Usage for Refund, Reimbursement & Payment Deposit.

  • Activate Refund, Reimbursement & Payment Deposit.
  • Enter Effective Date (or keep the system-generated date). This is the date you want your account to be active.
  • click next
Activate your Refund, Reimbursement and Payment deposit

5. Enter Bank Account Detail – When you enter your new bank account details, you must agree to the terms and conditions.

Enter Bank Account Details

6. Account Verification and View Active Accounts – Refunds/Reimbursements/Payments (E-checks) are paid to accounts that are system verified. The Business Office is responsible for system verification; however, it is your responsibility to ensure your bank account information is entered correctly.

Account Verification and View Active Accounts – not verified
active account verified

Click View All to see information

View all banking information

Direct Deposit FAQs

Who do I contact if I did not receive a Direct Deposit refund?

Financial Aid (910)272-3352 finaid@robeson.edu

Who do I contact if I have an IT related issue with Self-Service?

Information Technology Services (910)272-3566 https://support.robeson.edu

Who do I contact for Direct Deposit or non-IT related issues?

Examples include inability to add an account, delete an account or view your account.

Business Office (910)272-3612 accountspayable@robeson.edu