Medical Office Administration

This curriculum prepares individuals for employment in medical and other healthcare-related offices. Coursework will include medical terminology, information systems, office management, medical coding, billing, and insurance; legal and ethical issues; and formatting and word processing. Students will learn administrative and support functions and develop skills applicable in medical environments.
Career Options
Employment opportunities are available in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare-related organizations. Median Salary: $34,503 (www.salary.com)
Essential Skills
One of the main attributes of the Medical Office Administrator is the ability to protect the privacy of the patient, as their medical information must be handled with discretion. The candidates will need extremely high levels of interpersonal skills in the daily exchange of sensitive and timely patient data. Attention to detail is essential, along with the ability to take initiative and make informed decisions.
Medical Office Administration – Medical Billing and Coding, AAS
The Medical Office Administration, Billing and Coding curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents. Emphasis is placed on medical billing and coding, and preparation for the national coding certification exam.
The Medical Office Administration – Medical Billing and Coding AAS is a 64-credit-hour program.
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Medical Office Administration Certificate
This certificate program is designed to provide individuals with entry-level competencies needed in any medical office. Positions available to holders of this certificate would be file clerk, office clerk, customer service representative, and receptionist.
The Medical Office Administration Certificate is a 15-credit-hour program.
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Medical Office Administration – Medical Billing and Coding Certificate
This certificate program is designed to provide individuals with entry-level billing and coding competencies needed in any medical office. Positions available to holders of this certificate would be insurance billing and filing clerk, records management clerk, and receptionist.
The Medical Office Administration-Medical Billing and Coding Certificate is a 15-credit-hour program.
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Medical Office Administration – Patient Representative Certificate
This certificate program is designed to provide individuals with entry-level patient representative and customer service competencies needed in any medical office. Positions available to holders of this certificate would be an in or outpatient representative, a file clerk, an office clerk, and a receptionist.
Medical Office Administration-Patient Representative Certificate is a 12-credit-hour program.
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Office Administration Certificate
This certificate program is designed to provide individuals with entry-level competencies needed in any business office. Positions available to holders of this certificate would be file clerk, office clerk, typist, and receptionist.
The Office Administration Certificate is a 12-credit-hour program.
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LOCKLEAR, SCOTTIE
Program Director, Business Technology
Building 14
Email: sclocklear@robeson.edu
Phone: (910) 272-3387
Business Technologies
Accounting
Business Administration
Information Technology
Medical Office Administration
Simulation & Game Development
Programs of Study
Medical Office Administration – Medical Billing And Coding (A25310BC), AAS
Medical Office Administration (C25310) Certificate
Medical Office Administration-Medical Billing And Coding (C25310BC) Certificate
Medical Office Administration Pathway (C25310PW) CTE Certificate
Medical Office Administration-Patient Representative (C25310PR) Certificate
Office Administration (C253100A) Certificate












