Robeson Community College
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Information Technology

The mission of the IT department is to provide efficient, effective, and timely support to the students, faculty, and staff of Robeson Community College. This department is committed to maintaining wireless and network connectivity for the campus. We are also committed to the implementation of up-to-date technology for RCC.

The IT offices are located in the Student Center. If you have technical issues, please feel free to come by the offices, call the Help Desk at 910-272-3566 or submit a ticket using the new support portal. You can submit a ticket, browse support solution documents, reset your password and more. There are links in the student and faculty/staff sections or you can click here.

Student

The IT Department is committed to providing all students with comprehensive assistance to ensure access to all services available to students. We will respond to your technology needs to help you achieve academic success.

Listed are some of the services available to students with links to those sites. There is also a link to contact the Helpdesk for assistance either by phone or email.

Course Access (formally Moodle)
Student Login Instructions
Email
RCC Self-Service
Password Reset
My Labs Plus
Virtual Desktop
Submit a Helpdesk Ticket or call 910-272-3566
Install Office 365 Free

Faculty & Staff

The IT department endeavors to provide the most efficient and expedient support for our faculty and staff. Below are some of the areas that are most frequently accessed and inquired about. If you feel there is an area that we’ve missed or that is not clear enough, please don’t hesitate to come to our office in building 13 for one-on-one support.

Course Access (formally Moodle)
Email
Self-Service
Submit a Helpdesk Ticket
Password Reset
Forms
Network Account Information
Virtual Desktop Information
Helpdesk 
Software Purchasing
Install Office 365 Free

Tutorials & Walkthroughs

Robeson Community College has a new mobile application. Now you can keep up on school events, Blackboard LMS classes, your email and much more on your mobile device. Just go to the Apple Store or the Google Play Store and download the app and get started. 

 

   

LONG, DUSTIN

Chief Information Officer | Building 14
Email: dulong@robeson.edu
Phone: (910) 272-3560

MILLER, DEREK

Director of Information Technology | Building 14
Email: dmiller@robeson.edu
Phone: (910) 272-3566

EDWARDS, JONATHAN

Network Administrator | Building 14
Email: jedwards@robeson.edu
Phone: (910) 272-3566

STOCKS, BRAD

Systems Engineer | Building 14
Email: bstocks@robeson.edu
Phone: (910) 272-3566

WHICKER, ERIC

Applications Administrator | Building 14
Email: rwhicker@robeson.edu
Phone: (910) 272-3566

HUNT, PERCELL

PC Technician | Building 14
Email: phunt@robeson.edu
Phone: (910) 272-3566

GAUGHAN, JUSTIN

PC Technician | Building 14
Email: jgaughan@robeson.edu
Phone: (910) 272-3566

CUMMINGS, CHRISTIAN

Service Desk Analyst | Building 14
Email: chcummings@robeson.edu
Phone: (910) 272-3566