Office of Records and Registration

The Registrar’s Office at Robeson Community College is responsible for the creation and maintenance of academic records for all students who pursue their education at our college. These records include, but are not limited to, student academic information, records of enrollment, academic status, degree/certificate completion, and directory information. Procedures have been established to ensure the security and integrity of our data.
Grades
Online Posting
Grades are available for viewing online approximately 24 hours after the faculty have submitted the grades.
How to Access
Current Students
- Log in to Self-Service with your User ID and Password.
- Click on Grades under Academic Profile.
- Select the term you are accessing.
- Your grades will appear.
Click the print icon on your browser.
GPA Calculators
- GPA Predictive Calculator: What grades will I need in current and future courses to raise my program GPA?
- Health Science GPA Calculator: Tool to calculate my health science class GPA.
- Course Repeat GPA calculator: How many credit hours will I need to repeat & what grades must I earn to raise my GPA?
Graduation
Parking Permits
All student and employee vehicles parked on campus must be registered and display a valid parking permit. To get your parking pass:
Obtain a Form: Current students pick up a vehicle registration form from the Registrar’s office located in Building 13 (Fred G. Williams, Jr. Student Center).
You will need to complete the RCC Vehicle Registration Form and bring proof of the following:
- current Student ID
- Driver’s License
- Vehicle Registration
Display the Pass: Once you complete and return the form, you will be issued a vehicle hang tag. This tag must be hung from your rearview mirror (or affixed to the rear fender if you drive a motorcycle or motor scooter)
Lost and Found

All items found by faculty, staff, or turned into a department shall be delivered promptly to the Records and Registration office in Building 13. These items will be available to claim for (30) thirty days and then discarded.

Be prepared to establish that the items on hand belong to you.
Program Evaluation
Verifications
Robeson Community College has authorized the National Student Clearinghouse (NSC) to provide degree and enrollment verification, and the NSC is our authorized agent.
Students and Parents
Students and parents seeking enrollment verification will need to visit www.studentclearinghouse.org to create an account and pay a small fee in order to obtain a verification. An employer, housing authority, or social services office is not likely to do this for you.
Employers or Background Screening Firms
Employers or background screening firms requesting enrollment verification or related information should contact the National Student Clearinghouse at www.studentclearinghouse.org/verify/
To check a degree, past attendance, or professional certification, see www.degreeverify.org
Students and organizations seeking this information from the NSC should understand that enrollment information is uploaded periodically, that verifications may not be available until a few weeks after a term begins, and that a student can make changes to a schedule at any time.

Contact the National Student Clearinghouse
By Email
You may reach the National Student Clearinghouse by email at service@studentclearinghouse.org.
By Mail
National Student Clearinghouse
2300 Dulles Station Blvd
Suite 220
Herndon, VA 20171
By Telephone
703-742-4200
The National Student Clearinghouse is happy to answer any questions you may have regarding this service.
Full-Time Enrollment
Please note that twelve or more hours at RCC constitutes full-time enrollment.
Withdrawls
WHAT YOU NEED TO KNOW ABOUT WITHDRAWING:
- Students are responsible for withdrawing from classes.
- All withdrawals come with implications that may affect you personally, financially, and academically. Timing can be very important.
- The 75% tuition refund period ends very quickly for each class. There are NO 100% refunds after a term or mini-term begins.
- Pell Grant, loan students, and sponsored students should ask Financial Aid and/or their sponsor about the impact of withdrawing from a class. Know your eligibility and guidelines.
- Each class has a last date to withdraw with a “W” deadline. After that deadline, all withdrawals will have the grade earned at that point.
- See the current Academic Calendar (Add LINK here) to determine withdrawal deadlines for your classes.
- Know the bookstore’s policy on returns. Keep your receipts!
NEW COURSE WITHDRAWAL FORM
(You’ll need to register the first time you access e-Forms.)
Transcripts
Frequently Asked Questions
Transcripts & Records
How do I request an official transcript?
Official transcripts can be requested online through the National Student Clearinghouse or via the official procedure outlined on the RCC Transcript Request Page.
How can I view my unofficial transcript or check my grades?
You must be a current student to have access to your unofficial transcript, check your cumulative GPA, view semester grades, and run a program evaluation (degree audit) by logging into your student portal via Self-Service.
Registration & Classes
How do I register for classes?
The Registrar’s office does not register students. Current students register for classes online through Self-Service after meeting with their assigned academic advisor to map out their schedule. New or readmitted students must first complete the admissions process through the Admissions Office before registering with their advisor.
How do I drop or add a class?
You can drop or add courses during the designated drop/add period specified in the academic calendar. To drop a class after the term begins, you must complete an Online Withdrawal Form available on the Registrar’s web page.
Recommendation: Always consult with both your academic advisor and financial aid before withdrawing, as it can directly impact your financial aid eligibility and academic progress.
What is the maximum number of credit hours I can take per semester?
Students may take up to a maximum of 25 credit hours per semester. Taking loads above normal limits may require special approval.
Personal Information & Privacy (FERPA)
How do I update my name, mailing address, or phone number?
Address and Phone Number: You can update your contact information directly online through your Self-Service account.
Name or Social Security Number Changes: Official changes (such as a legal name change or correcting a Social Security Number) must be reported immediately with proper legal documentation (e.g., marriage license, court order, new social security card) to the Business office in building 13.
What is FERPA and how does it protect my student records?
Robeson Community College complies with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records. Generally, the college cannot release a student’s educational records (including grades and attendance) to third parties—including parents—without the student’s explicit written consent, except under specific legally defined directory information guidelines. Students wishing to restrict directory information must submit a Non-Disclosure Form to the Registrar’s Office in Building 13, Room 1304.
Graduation
How do I apply for graduation?
Students should submit an application for graduation as they approach their final semester. Check the academic calendar for priority deadlines. You will need to review your degree audit in Self-Service with your advisor to ensure all program requirements are met.
Caps, gowns, and diplomas are ordered through the designated provider, with fees paid directly by the student.
How can I verify a candidate’s enrollment status or credential?
Verifications are typically processed through the National Student Clearinghouse DegreeVerify service, which partners with colleges nationwide to provide instant, automated verification of degrees and attendance.
How do I get a statement or proof that I am currently enrolled?
If you need an official verification of your enrollment status (for insurance companies, employers, loan deferments, or housing), Robeson Community College partners with the National Student Clearinghouse to provide instant enrollment verifications.
You can access enrollment verifications through your student portal or by visiting the National Student Clearinghouse directly.
Alternatively, current students can print an unofficial transcript or enrollment details through their Self-Service account under the Academics menu.
For specialized enrollment letters or forms that require a manual school signature (such as specific scholarship or agency forms), you can submit a request directly to the Registrar’s office in Building 13 (Fred G. Williams, Jr. Student Center) or by email to registrar@robeson.edu.
Where do I go if I lost an item on campus?
Per campus safety and security guidelines, any items found by faculty, staff, or turned into a department are managed through the Registrar’s office (located in Building 13 — the Fred G. Williams, Jr. Student Center).
Registrar’s Office Contact Information

Registrar Office Hours
Monday through Thursday, 8:00 a.m. – 5:00 p.m.
Friday, 8:00 a.m. – 3:00 p.m.

Mailing Address: PO Box 1460, Lumberton, NC 28359
registrar@robeson.edu
(910) 272-3338
Building 13, Office 1304

Registrar office staff
Sheila Ebri
Registrar
mebri@robeson.edu
910-272-3343
Paige Boone
Assistant Registrar
mboone@robeson.edu
910-272-3341
Jessica Revels
Registration and Student Support Specialist
jrevels@robeson.edu
910-272-3338







