Robeson Community College

TimelyCare

How to Access Free, 24/7 Virtual Care from Anywhere.

It’s simple! Follow these steps and you’ll be connected to virtual health and well-being services in no time.

Having trouble logging in? Call 1-833-4-TIMELY for assistance.

We’ve got you covered

timelycare.com/robeson

It’s for Students. FOR FREE

What is TimelyCare?

TimelyCare is a virtual health and well-being platform available 24/7 for Robeson Community College students.

Who can use TimelyCare?

Any enrolled Robeson Community College student can use TimelyCare.

How do I log in?

Go to timelycare.com/robeson or download the TimelyCare app to access care.

How much does a visit cost?

There is no cost to enrolled Robeson Community College students.

I already have insurance. How does TimelyCare benefit me?

With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States, regardless of your insurance status. So, you’ll never have to spend time or money looking for care, whether you’re on or off campus.

Can I get a prescription?

Yes, if the provider deems it clinically appropriate.

What can I be treated for?

TimelyCare’s providers can offer support for a wide range of common concerns and after talking to you, will decide on the best course of treatment.

What services are available?
  • MedicalNow: On-demand support for
    common health issues, including cold, flu,
    and allergies.
  • TalkNow: 24/7, on-demand emotional
    support to talk about anything, including
    anxiety, relationships, depression, and
    school-related stressors.
  • Scheduled Medical: Choose the day,
    time, and medical provider that best
    works for you.
  • Scheduled Counseling: Choose the day,
    time, and mental health provider that
    works best for you. (6 visits per year)
  • Health Coaching: Develop healthy
    lifestyle behaviors for nutrition,
    sleep habits, time management, and
    mindfulness.
  • Psychiatry: Appointments are available
    through referrals.
  • Self-Care Content: Visit the Explore page
    within TimelyCare for guided self-care
    content.
  • Basic Needs Support: Access to free
    or reduced-cost community resources,
    including food and housing assistance,
    transit support, childcare, and finances.