Information Technology

Welcome to RCC Information Technology Department

The Information Technology (IT) Department at Robeson Community College is dedicated to providing reliable, secure, and customer-focused support to our students, faculty, and staff. Our mission is to ensure the college community has access to modern technology tools and dependable network connectivity to support learning, teaching, and administrative success.

We pride ourselves on delivering excellent service while maintaining a secure and trustworthy technology environment. From campus-wide wireless access to classroom technology and enterprise systems, our team is here to keep RCC connected and protected.

For the most efficient service, we strongly recommend submitting a support request through our Help Desk portal at support.robeson.edu. This allows you to track the progress of your issue, browse helpful support articles, reset your password, and more.

If you prefer to call, you can reach the Help Desk at 910-272-3566. Please note that our team may be assisting other members of the RCC community, so be sure to leave a detailed voicemail. Your message will automatically generate a work order and be routed to the next available technician for follow-up.

🔐 Security Reminder:
Our IT staff will never ask you for your password. However, for your protection, we may ask for personal identifying information—such as your date of birth, home address, and other items—to verify your identity before assisting with account-related issues.

The IT Department is located in building 14 at room 1474A. Whether you’re on campus or remote, we’re here to support your technology needs with professionalism and care.