Robeson Community College

CORONAVIRUS Updates

RCC is monitoring developments related to Coronavirus 2019, or COVID-19, closely. Learn important information below about how the college is responding, review preventative measures and view resources from local, state, national and international agencies.

CURRENT STATUS: Mar 17

The Library will be closed today at 5:00 pm and remain closed for the remainder of the week. It will reopen Mon, Mar 23 from 8:00 am to 4:00 pm, serving students only. 


PREVIOUS STATUS: Mar 16

Due to the seriousness of COVID-19, Robeson Community College will extend spring break until Sun, March 22 and will shift classes to online instruction starting Mon, March 23rd. Students will be contacted by their instructors through online class sites already in use. Continuing Education and BLET students will proceed with classes on Mon, March 16 as normally scheduled. Employees will also report to work as normally scheduled.  The college is still open and activities are continuing as planned unless specifically stated.

As recommended by local and state health officials, we have canceled events that involve large crowds. 

Please review the list of postponed/canceled events below: 

  • RCC Career Fair – POSTPONED
    • Original Date: Mar 17
    • New Date: TBD
  • 10th Annual Syringe Bowl – CANCELLED
  • Original Date: Mar 26

As said previously, we will continue to monitor this evolving situation, and we will provide updates.

Be vigilant and ensure you stay connected with RCC by downloading the official RCC App ( Apple | Android), ensure push notifications are enabled for email and connected with us on social (http://www.facebook.com/RobesonCC). 

Explore How-To’s and learn best practices from our knowledge base, visit: https://support.robeson.edu/support/home

Library

As we face the current pandemic as a College, the RCC Library Team wants students, staff, and faculty to know that we are still here to serve you.

There are three ways to access the Library’s learning resources online:

  • OneSearch: Search across all of the Library’s holdings from one search screen
  • A-Z Databases Listing: Access individual databases (including NC LIVE)
  • Research Guides: The Library Team points users to the best databases for every program area and/or topic

Wondering how to do online research?  Check out How to Do Research @ the Library, which takes users through the general research process using library resources

Wondering how to access the Library’s online resources from home?  RCC students, faculty, and staff can use their RCC network accounts to gain seamless access to the library’s e-resources.  When you click on a resource from the RCC Library’s website, users will be taken to a landing page where you will type in your credentials.  Remember to input your full email address on the top, and then your RCC network password.

All library fees will be waived until further notice.  Please know that the Library has just 21 desktops available for use, as we have implemented the CDC-recommended social distancing of 6 ft. between patrons.  No books, laptops, or headphones will be circulated until further notice.

NOTICEAs of Monday, March 23, 2020, the RCC Library will be open to current RCC students, faculty, and staff only.  Please be prepared to show your RCC I.D.s upon entrance.  

Additionally, we ask that you stay home if you are not feeling well and refrain from bringing children and/or guests.  Thank you in advance for your understanding.  We look forward to assisting you as best we can.  If you have questions or need additional assistance, please contact us at library@robeson.edu or call 272-3324 or 272-3327.

Internet & Phone

Spectrum (Charter Spectrum) 60-day free broadband offer – Effective Monday, March 16:

  • Free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. (After 60 days, discounted fees would apply.)
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.
  • Charter will open its Wi-Fi hotspots across its footprint for public use.
  • Spectrum does not have data caps or hidden fees.
  • Tips for students:
    •  Students will have to specifically refer to this offer when they call to receive it
    • Call wait times may be longer than usual
    • Students who were former customers with unpaid fees will first have to pay those balances before accessing this service Comcast – opening up their Xfinity Wifi Network nationally for free and expanding services/support for existing and new customers: https://corporate.comcast.com/covid-19
  • Map of Xfinity WiFi hotspots: www.xfinity.com/wifi
  • Unlimited data and no disconnects or late fees for existing customers
  •  New low-income customers will receive 60 days of complimentary Internet Essentials service,
    normally $9.95/month (at speeds of 25 Mbps downstream and 3 Mbps upstream)
    • Other streaming/entertainment services

Cox Communications (see Cox’s coronavirus page) – Effective Monday, March 16:

• Limited-time, first month free of Connect2Compete service (a service for lower-income customers); $9.95/month thereafter

• Until May 12, 2020, phone and remote desktop support through Cox Complete Care will be provided at no charge

• Resources for discounted, refurbished equipment through Cox’ association with PCs for People

• A Learn from Home toolkit for schools, including instructions on how to fast-track eligible students without internet access.  Further information will be provided as companies roll out additional offers. In addition to the companies listed above, examples of other NC broadband and phone service providers known to have taken the FCC pledge include AT&T, CenturyLink, Google Fiber, Sprint, T-Mobile, Verizon, and Windstream.

Provider coverage maps:
• AT&T: https://www.att.com/maps/wireless-coverage.html
• Cox Communications: https://providersbyzip.com/cox-communications-availability;
hotspots: www.xfinity.com/wifi
• Spectrum/Charter Wifi/Cell: https://spectrum.cellmaps.com/charter-fullscreen.html
• Verizon: https://www.verizonwireless.com/featured/our-network/#maps
• Various Internet Service Providers (ISPs): https://www.highspeedinternet.com/nc

  • Wash your hands.
  • Don’t touch your eyes, nose, and mouth.
  • Stay away from sick people.
  • Clean and disinfect surfaces using regular household cleaning spray or wipes.
  • Cover coughs and sneezes with a tissue and throw the tissue in the trash.
  • Stay home if you’re sick and don’t send sick children to school or childcare.