Robeson Community College

First Day Complete

Our First Day Complete program gives you access to all of your course
materials, no need to shop around!

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized concierge service

HOW IT WORKS

REGISTER FOR CLASSES

Upon registering for courses, you will be
automatically enrolled into the program. Once you’ve successfully selected your courses, the
bookstore will start preparing your order.

VERIFY YOUR ORDER

Starting 30 days before the first day of classes, you will
receive an email to verify your order and select your fulfillment preference.

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is
ready for pickup or when it ships. Your digital materials will be delivered for your
course(s) within your school’s LMS.

Sign in to verify your order

FREQUENTLY ASKED QUESTIONS

FIRST® DAY COMPLETE PROGRAM


First Day Complete is a course material model that lowers the cost of materials for students and ensures students have access to all of their required course materials on or before the first day of class. Through this new program, physical books will be conveniently packaged and provided to students on a rental basis, and digital materials will be delivered directly within the campus LMS. Costs will be [included in tuition or applied as a course charge]. At the end of the term, students will receive email reminders to return their physical course materials to the bookstore.


  • Register for your classes and the bookstore will start preparing your course materials
  • One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
  • An email notification will be sent when your order is ready for pickup or when it ships
  • Your digital materials will be delivered for your course(s) within LMS


The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.


The program does not include consumables that cannot be returned and reused such as lab goggles, dissection kits, molecular model kids, engineering kits or nursing kits.


All eligible students will be automatically enrolled in the First Day® Complete Program.


While it is NOT recommended, students have the option to opt-out of this program by filling out the Required Course Materials Fee Opt Form. Opting out means you will not receive access to your required course materials in a convenient package at a discounted rate.

MATERIALS


To change your status and opt into the First Day® Complete program, please [insert instructions for how students can change their opt-in status]. Please note you must make your final selection by [date].


Students will be responsible for purchasing their required course materials through the bookstore.


The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.


Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.


Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.


Students will receive emails and phone calls from the bookstore to remind them to verify their order. If the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.


Yes, if the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.


You may return the book to the bookstore on the same terms and timelines currently in place. If you drop a class and enroll in a different class, the bookstore will “swap” the required textbooks/codes so that you have what you need.


Yes, you will have 48 hours to return your textbooks. If you do not return the textbooks, the charges for the bundle will go back onto your [insert how the charges will remain on the student account].










First Day Complete